Journal of Pediatric Nursing
Volume 25, Issue 1 , Pages 33-34 , February 2010

Wireless Telephone Systems and the Impact on Patient Satisfaction Scoring: A Pilot Study

  • Kristen L. Straka, MSN, RN, CPN

      Affiliations

    • Corresponding Author InformationCorresponding author: Kristen L. Straka, MSN, RN, CPN.

References 

  1. Altimier L, Besuner P, Hasselfeld K, Johannemann T. Go wireless to spark productivity. Nursing Management. 2002;33:43–44
  2. Children's Hospital of Pittsburgh . Inpatient nursing report card. Pittsburgh, PA: Author; 2007;
  3. Macrino D, Roeder T. Calling all nurses…Responding to change. American Journal of Nursing. 2000;100:24A–24B
  4. Melnyk B. Intervention studies involving parents of hospitalization young children: An analysis of the past and future recommendations. Journal of Pediatric Nursing. 2000;15:4–13
  5. Twitchell J. Instant communication: Wireless voice communication. Nursing Management. 2007;38:49–51
  6. West C. Talk before you walk. Health management Technology. 2002;60–62
  7. Wireless telephones help increase patient satisfaction: http://www.spectralink.com/files/literature/Sutter-CS.pdf.
  8. Woolf S, Kuzel A, Dovey S, Phillips R. A string of mistakes: The importance of cascade analysis in describing, counting, and preventing medical errors. Annals of Family Medicine. 2004;2:317–326

☆ This paper was presented as a poster presentation at the 19th Annual Greater Pittsburgh Nursing Research Conference in October 2007 in Pittsburgh PA.

PII: S0882-5963(08)00247-9

doi: 10.1016/j.pedn.2008.06.002

Journal of Pediatric Nursing
Volume 25, Issue 1 , Pages 33-34 , February 2010

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