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The Use of Live-Stream Virtual Visits for Parents in the Neonatal Intensive Care Unit (NICU)

Published:April 21, 2021DOI:https://doi.org/10.1016/j.pedn.2021.04.012
      Most new parents do not know or think about a Neonatal Intensive Care Unit (NICU) until they deliver an infant that requires specialized care. The experience of having an infant hospitalized is a traumatic event for new parents; additionally, it can be a time that is wrought with unpredictability. Much if not all control is removed from the parent and placed into the hands of the medical team; thus, creating fear, anxiety, and uncertainty for some. In addition, parents may not be welcome visitors in the NICU when strict visitation policies are enforced. This past year the COVID-19 pandemic added to the separation of parents and infants along with the disruption in family centered care (
      • Goldschmidt K.
      • Mele C.
      Disruption of patient and family centered care through the COVID-19 pandemic.
      ).
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