Highlights
- •Knowledge deficit in children as for hospital visits might cause fear and anxiety.
- •Information provided by interactive solutions is usable and likeable by children.
- •The child's perspective is needed when developing tools for children.
Abstract
Purpose
To develop the storyboard of IACTA further, based on the child’'s perspective, by
testing and evaluating both re-designed and newly designed scenes.
Design and method
A participatory design was used involving preschool children (n = 18) aged three to five who tested and evaluated evolving prototypes of the IACTA
application. Think aloud and Active intervention were used to elicit verbal responses
from the children. Additionally, observational protocols were used to capture, in
a structured way, the children's interaction with the app.
Results
By testing evolving prototypes, the children confirmed previous developments and challenged
the newly added scenes of the app. By their interaction, important information regarding
the children's ways of navigating the storyboard was obtained. Ways of becoming immersed
in the storyboard and the eagerness of dealing with each scene provided information
regarding likeability.
Conclusions
Overall, this article presents a participatory design process in which preschool aged
children were involved in testing and evaluating prototypes of the re-designed IACTA
app. In the process, the children provided their perspective on the design and content
and eventually, based on their feedback, IACTA was proven to be an age-appropriate
tool.
Practical implications
Children are frequent visitors to healthcare services. Lack of knowledge might trigger
fear and anxiety, whereas information provides understanding. Interactive, mobile
solutions enable children to receive information within paediatric healthcare contexts.
The IACTA application intends to provide children a situated understanding that facilitates
their participation in healthcare situations.
Keywords
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Article info
Publication history
Published online: July 29, 2021
Accepted:
July 15,
2021
Received in revised form:
June 15,
2021
Received:
January 25,
2021
Identification
Copyright
© 2021 Elsevier Inc. All rights reserved.