Abstract
Purpose
The purpose of this study was to explore parent-nurse pain management communication
during a child's discharge process following pediatric outpatient surgery.
Design and methods
Thirty-two clinical encounters at discharge between parents (N = 40) and nurses (N = 25) at BC Children's Hospital were audio recorded and transcribed verbatim. Content
analysis was applied on the audio recordings and corresponding transcripts using MAXQDA
qualitative research software and Microsoft Excel.
Results
Overall, nurses delivered pain management instructions at an average sixth grade readability
level and frequently used communication elements of reassurance, optimism, and question-asking.
Less consistent communication elements included open-ended questions, interruptions,
and promotion of parental decision-making. Parents most frequently asked one to five
questions, with pain medication being the most inquired topic.
Conclusions
Several strengths of the nurse communication approach were identified, and parent
questions highlighted a need for greater understanding around pain medication.
Practice implications
These findings will help guide effective pain management communication and care for
young patients and their families.
Keywords
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Article info
Publication history
Published online: April 19, 2022
Accepted:
March 21,
2022
Received in revised form:
March 21,
2022
Received:
October 19,
2021
Identification
Copyright
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