Highlights
- •Transition from the neonatal intensive care unit (NICU) to home is challenging
- •A nurse-led telehealth intervention, Baby Steps, addresses this gap
- •Within the first 18 months of the program, 378 infants were enrolled
- •Caregivers indicated high satisfaction and high likelihood to act on nursing advice
- •Readmissions and unplanned emergency care use were significantly decreased
Abstract
Purpose
The purpose of this nurse-led telehealth intervention was to support caregivers and
infants during the difficult period of transition from the neonatal intensive care
unit (NICU) to home.
Methods
The Baby Steps project was designed using quality improvement methodology, and was implemented in
April 2020 at a stand-alone pediatric institution in South Florida. Using a nurse-led
telehealth model, follow-up nursing care was provided in the home setting for two
weeks after discharge. Any infant cared for in the NICU and discharged to a home setting
in the state of Florida was eligible for services. Encounters included assessment,
anticipatory guidance, connection with community resources, and general support. Caregiver
satisfaction, unplanned emergency care use, and 30-day readmissions were assessed.
Results
Within the first 18 months of the program, a total of 378 infants were enrolled, and
74.6% received follow-up services in the home setting (n = 282). Caregivers reported high satisfaction with the program (100% strongly agree
or agree). There was a 46% decrease in 30-day readmissions from baseline rates, and
a substantial decrease in use of emergency care services within a month of discharge
as compared to infants discharged during the same time period who did not receive
services (30.9% vs.13.8%).
Discussion
This nurse-led intervention was found to be a feasible and highly satisfactory approach
to improve NICU patient outcomes and support caregivers during transition from hospital
to home.
Practice implications
Nurses can provide post-discharge telehealth support, which not only improves caregiver
satisfaction but also decreases readmissions and emergency care use among NICU patients.
Keywords
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Article info
Publication history
Published online: September 15, 2022
Accepted:
September 1,
2022
Received in revised form:
August 26,
2022
Received:
July 15,
2022
Identification
Copyright
© 2022 Elsevier Inc. All rights reserved.